job description
Join Chemarome Indonesia, a dynamic and modern international company with European heritage, as a Fragrance Consultant / Beauty Advisor in the vibrant locations of Bali. This is a unique opportunity to represent a prestigious brand in the luxury fragrance and beauty industry, engaging with diverse clientele in high-end retail environments.
As a Fragrance Consultant, you will be the face of our brand, delivering exceptional customer experiences while driving sales through expert product knowledge and personalized consultations. You will work in a collaborative team environment, receiving ongoing training and development to enhance your skills in fragrance and beauty advisory.
This role is perfect for individuals passionate about luxury retail, beauty, and fragrance, with a flair for customer service and sales. If you thrive in a fast-paced, customer-centric environment and are eager to grow with an international brand, we invite you to apply.
Responsibility
- Provide expert fragrance and beauty consultations to customers, tailoring recommendations to their preferences and needs.
- Drive sales by achieving individual and team targets through effective customer engagement and product demonstrations.
- Maintain in-depth knowledge of product lines, including ingredients, benefits, and usage, to educate customers accurately.
- Ensure a high standard of visual merchandising, keeping the retail space clean, organized, and visually appealing.
- Build and maintain strong relationships with customers to foster loyalty and repeat business.
- Collaborate with the team to execute promotional events, product launches, and in-store activities.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Stay updated on industry trends, competitor products, and market developments to provide informed advice.
Qualifications
- Minimum of 1 year of experience in retail, beauty, or fragrance sales, preferably in a luxury or high-end environment.
- Excellent communication and interpersonal skills, with a passion for customer service.
- Strong sales acumen and the ability to meet and exceed targets.
- Knowledge of fragrance and beauty products is a plus, but training will be provided.
- Ability to work flexible hours, including weekends and holidays, as required by retail operations.
- Professional appearance and grooming standards in line with brand guidelines.
- Basic computer skills for inventory management and sales reporting.
- Fluency in English and Bahasa Indonesia is preferred.