job description
Join Marriott International in the heart of Bali’s most vibrant destinations and elevate your career in luxury hospitality. As a Food & Beverage Service Expert, you won’t just serve meals—you’ll craft unforgettable guest experiences that define world-class service. Whether it’s a private banquet, a beachside dinner, or an intimate gathering, your passion for hospitality will turn every interaction into a moment to remember.
Bali’s thriving tourism industry offers a dynamic environment where your skills in customer service, attention to detail, and cultural awareness will shine. At Marriott, we empower our team to deliver excellence while fostering a supportive and inclusive workplace. If you thrive in fast-paced settings and take pride in creating seamless, personalized service, this is your opportunity to grow with a global leader in hospitality.
Embrace the island’s vibrant culture, work alongside a diverse team, and take your career to new heights in one of the world’s most sought-after travel destinations.
Responsibility
- Deliver exceptional guest service with a warm, professional, and attentive approach in all dining and event settings.
- Ensure smooth operations during banquets, conferences, and special events, coordinating with kitchen and service teams.
- Maintain high standards of food presentation, table settings, and beverage service in alignment with Marriott’s luxury brand.
- Anticipate guest needs, personalize interactions, and resolve any service concerns promptly and discreetly.
- Collaborate with colleagues to exceed guest expectations, fostering a team-oriented and positive work environment.
- Uphold health, safety, and hygiene standards in compliance with local regulations and Marriott’s policies.
- Assist in training new staff and share best practices to maintain service excellence across the team.
- Stay updated on menu offerings, wine pairings, and local culinary trends to provide expert recommendations to guests.
Qualifications
- Minimum 2 years of experience in a high-end restaurant, hotel, or resort in a Food & Beverage service role.
- Fluent in English; additional languages (e.g., Indonesian, Mandarin, Japanese) are a plus.
- Strong communication and interpersonal skills with a guest-first mindset.
- Ability to work flexible hours, including evenings, weekends, and holidays, in a fast-paced environment.
- Knowledge of fine dining etiquette, wine service, and POS systems is highly desirable.
- Certification in food safety and hygiene (e.g., HACCP) is preferred.
- Demonstrated ability to multitask, problem-solve, and maintain composure under pressure.
- Passion for Bali’s culture and hospitality industry, with a commitment to delivering authentic, memorable experiences.