job description
Elevate your career in healthcare hospitality with Melaka Straits Medical Centre Sdn Bhd, a premier medical facility redefining patient care through exceptional service and world-class amenities. We are seeking a dynamic Food & Beverage Manager or Assistant Manager to lead our culinary and service operations in Bali’s vibrant Badung region, ensuring an unforgettable experience for patients, visitors, and staff alike.
In this pivotal role, you will oversee the seamless operation of our food and beverage services, blending luxury hospitality standards with the precision of healthcare compliance. Your leadership will drive operational excellence, menu innovation, and team development while maintaining the highest hygiene and safety protocols. This is a unique opportunity to merge your passion for F&B management with a meaningful career in a fast-growing medical tourism hub.
Join us and enjoy a competitive salary, comprehensive benefits, and the chance to make a tangible impact in a rewarding, high-growth industry. Bali’s thriving expat community and world-renowned lifestyle await you!
Responsibility
- Lead and manage all Food & Beverage operations, including cafes, patient dining, and event catering, ensuring exceptional service and quality.
- Develop and implement innovative menus tailored to diverse dietary needs, including medical, cultural, and wellness-focused options.
- Oversee budgeting, cost control, and inventory management to optimize profitability while maintaining premium standards.
- Ensure strict compliance with health, safety, and hygiene regulations, including HACCP and healthcare-specific protocols.
- Train, mentor, and motivate a multicultural F&B team, fostering a culture of excellence and continuous improvement.
- Collaborate with cross-functional teams (e.g., medical staff, facilities) to align F&B services with patient care objectives.
- Monitor customer satisfaction through feedback systems and implement service enhancements based on insights.
- Plan and execute special events and VIP dining experiences for high-profile guests and medical conferences.
Qualifications
- Bachelor’s degree in Hospitality Management, Culinary Arts, or related field; advanced degrees or certifications (e.g., ServSafe, HACCP) are a plus.
- Minimum 5 years of experience in F&B management, preferably in hotels, resorts, or healthcare settings.
- Proven track record in team leadership, P&L management, and operational efficiency.
- Strong knowledge of food safety, sanitation, and healthcare compliance standards.
- Excellent communication and interpersonal skills, with fluency in English; Bahasa Indonesia or Mandarin is advantageous.
- Ability to work in a fast-paced, high-pressure environment with a customer-centric approach.
- Proficiency in F&B management software (e.g., POS systems, inventory tools) and Microsoft Office.
- Passion for innovation, sustainability, and service excellence in a multicultural setting.