job description
Join Tekira, a leading name in Bali’s vibrant hospitality scene, as a Full-Time Floor Staff in the heart of Canggu, Badung. This is your opportunity to be part of a dynamic team that delivers exceptional guest experiences in one of Indonesia’s most sought-after destinations.
As a Floor Staff member, you’ll play a pivotal role in ensuring smooth operations, maintaining high service standards, and creating memorable moments for our diverse clientele. Whether you’re assisting guests, managing reservations, or collaborating with the kitchen and bar teams, your dedication will contribute to Tekira’s reputation for excellence.
We offer a competitive salary, a supportive work environment, and the chance to grow within a thriving industry. If you’re passionate about hospitality, thrive in fast-paced settings, and take pride in delivering top-tier service, we’d love to hear from you.
Why Tekira?
- Prime location in Bali’s most exciting areas (Canggu, Ubud, Denpasar, and more).
- Competitive compensation and career development opportunities.
- Work alongside a talented, multicultural team.
- Be part of a brand that values innovation and guest satisfaction.
Apply now and take the first step toward a rewarding career in Bali’s hospitality industry!
Responsibility
- Greet and seat guests promptly, ensuring a warm and professional welcome.
- Manage reservations, table assignments, and guest inquiries efficiently.
- Coordinate with kitchen and bar staff to ensure timely and accurate order delivery.
- Maintain cleanliness and organization of the dining area, including table settings and decor.
- Assist in resolving guest complaints or issues with a solution-oriented approach.
- Upsell menu items and promotions to enhance guest experience and revenue.
- Monitor guest needs and proactively address any requests or concerns.
- Adhere to health, safety, and hygiene standards at all times.
Qualifications
- Minimum 1 year of experience in a similar role within the hospitality industry (hotels, restaurants, or resorts).
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Friendly, approachable, and customer-focused attitude.
- Basic knowledge of POS systems and reservation software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Well-groomed appearance and professional demeanor.
- Team player with a proactive and can-do mindset.