job description
Join Staffinc Group as a Telesales Representative in beautiful Bali and play a pivotal role in connecting clients with tailored financial solutions. This dynamic position offers the opportunity to work in a fast-paced, target-driven environment while enjoying the vibrant culture and lifestyle of Bali’s most sought-after locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a key member of our sales team, you will engage with potential customers via phone, introducing them to a diverse range of financial products designed to meet their unique needs. Your ability to build rapport, communicate effectively, and close deals will directly contribute to the company’s growth and your personal success. With a competitive salary package and the chance to develop your career in the financial services sector, this role is perfect for motivated individuals with a passion for sales and customer service.
Whether you’re an experienced telesales professional or looking to start a rewarding career in financial services, Staffinc Group provides the training, support, and tools you need to excel. Embrace the opportunity to work in a collaborative, results-oriented team while enjoying the work-life balance that Bali is famous for.
Responsibility
- Conduct outbound calls to prospective clients to introduce and promote financial products and services.
- Build and maintain strong relationships with customers through professional and persuasive communication.
- Identify customer needs and recommend suitable financial solutions to meet their goals.
- Achieve and exceed monthly sales targets and key performance indicators (KPIs).
- Accurately document all customer interactions and transactions in the company’s CRM system.
- Stay updated on product knowledge, market trends, and competitive offerings.
- Handle customer inquiries, objections, and complaints with a solutions-oriented approach.
- Collaborate with team members and management to refine sales strategies and improve performance.
Qualifications
- Minimum of 1 year of experience in telesales, customer service, or a related field (financial services experience is a plus).
- Excellent verbal communication skills in English and Bahasa Indonesia.
- Strong negotiation, persuasion, and closing skills.
- Proven ability to work in a fast-paced, target-driven environment.
- High level of professionalism, integrity, and customer focus.
- Comfortable working with CRM software and other sales tools.
- Self-motivated, goal-oriented, and able to work independently as well as part of a team.
- Willingness to work flexible hours, including evenings and weekends, as required.