job description
Join ByteDance’s Global Payment team as a Financial Services Growth Operations Graduate and help shape the future of seamless, secure digital payments across our global platforms. Based in the vibrant hub of Canggu, Bali, you’ll collaborate with cross-functional teams to optimize payment solutions, drive operational efficiency, and enhance user trust in our financial ecosystem.
This is a unique opportunity for recent graduates to gain hands-on experience in fintech, working on high-impact projects that power transactions for millions of users worldwide. You’ll analyze payment trends, identify growth opportunities, and implement scalable solutions to support ByteDance’s rapid expansion in the digital payments space.
If you’re passionate about fintech innovation, data-driven decision-making, and building systems that empower global commerce, we’d love to hear from you. 2027 start date – apply now to secure your place in this dynamic program!
Responsibility
- Monitor and analyze global payment transaction data to identify trends, anomalies, and optimization opportunities.
- Collaborate with product, engineering, and compliance teams to enhance payment system reliability and user experience.
- Develop and implement operational processes to streamline payment workflows and reduce friction for users.
- Assist in the design and execution of A/B tests to evaluate new payment features and improvements.
- Support the scaling of payment infrastructure to accommodate growth in emerging markets.
- Prepare reports and dashboards to track KPIs such as transaction success rates, latency, and fraud prevention metrics.
- Work with external payment providers and financial institutions to resolve integration and operational issues.
- Contribute to risk management initiatives by identifying potential vulnerabilities in payment systems.
Qualifications
- Bachelor’s or Master’s degree in Finance, Economics, Business, Computer Science, or a related field (graduating by 2027).
- Strong analytical skills with proficiency in Excel, SQL, or data visualization tools (e.g., Tableau, Power BI).
- Basic understanding of payment systems, fintech, or e-commerce platforms is a plus.
- Excellent problem-solving abilities and attention to detail.
- Ability to work in a fast-paced, cross-cultural environment with global teams.
- Strong communication skills in English (written and verbal).
- Familiarity with Python, R, or other scripting languages is advantageous.
- Passion for digital innovation and improving user experiences in financial services.