job description
Join Landers as a Field Membership & Sales Officer in the vibrant heart of Bali! This dynamic role is perfect for results-driven professionals who thrive in fast-paced, customer-centric environments. You will be the face of our membership team, driving growth by delivering exceptional service, building lasting relationships, and ensuring operational excellence across Baliās most sought-after locationsāCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a key player in our expansion, youāll engage with potential members, promote our premium offerings, and contribute to the strategic development of our membership base. Your ability to connect with diverse audiences, coupled with your sales acumen, will directly impact our success in this competitive market.
This is more than a sales roleāitās an opportunity to shape the future of customer engagement in Bali while enjoying the islandās unique work-life balance. If youāre passionate about sales, relationship-building, and operational efficiency, we want you on our team!
Responsibility
- Conduct field visits to prospective members in assigned areas (Canggu, Ubud, Denpasar, etc.) to promote Landersā membership benefits and services.
- Achieve and exceed monthly membership acquisition targets through proactive outreach and persuasive sales techniques.
- Provide exceptional customer service by addressing inquiries, resolving concerns, and ensuring a seamless onboarding experience for new members.
- Collaborate with the marketing team to execute local campaigns, events, and promotions to boost brand visibility and membership sign-ups.
- Maintain accurate records of sales activities, member interactions, and follow-ups using CRM tools.
- Monitor competitor offerings and market trends to identify opportunities for service improvements or new membership packages.
- Conduct product demonstrations and presentations to highlight the value of Landersā membership perks.
- Work closely with the operations team to ensure smooth service delivery and address any logistical challenges in the field.
Qualifications
- Minimum 2 years of experience in sales, membership acquisition, or customer service, preferably in a field-based role.
- Proven track record of meeting or exceeding sales targets in a competitive environment.
- Excellent communication and interpersonal skills with fluency in English (Bahasa Indonesia is a plus).
- Strong negotiation and persuasion abilities to convert leads into loyal members.
- Self-motivated with a results-driven mindset and the ability to work independently in the field.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) for tracking sales and member data.
- Willingness to travel frequently across Bali (own transportation is advantageous).
- Bachelorās degree in Business, Marketing, or a related field is preferred but not mandatory.