job description
Join CIMB Niaga, a leading financial institution in Indonesia, as a Field Collection Officer in beautiful Bali. This role offers a unique opportunity to work in a dynamic environment while contributing to the financial well-being of our clients. You will be responsible for managing and recovering outstanding debts, ensuring compliance with company policies, and maintaining strong customer relationships.
As a Field Collection Officer, you will play a crucial role in our mission to provide exceptional financial services. This position is ideal for individuals who are proactive, detail-oriented, and possess excellent communication skills. You will have the chance to work in various locations across Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
At CIMB Niaga, we value our employees and offer competitive salaries, comprehensive benefits, and opportunities for career growth. If you are passionate about finance and customer service, we invite you to apply and become part of our team.
Responsibility
- Conduct field visits to clients to discuss and negotiate repayment plans.
- Maintain accurate records of all collection activities and client interactions.
- Ensure compliance with company policies and regulatory requirements.
- Provide excellent customer service and build strong relationships with clients.
- Monitor and report on the status of outstanding debts.
- Collaborate with internal teams to resolve client issues and improve collection strategies.
- Prepare and submit regular reports on collection activities and outcomes.
- Stay updated on industry trends and best practices in debt collection.
Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in debt collection or a related field.
- Strong negotiation and communication skills.
- Ability to work independently and manage multiple tasks effectively.
- Proficiency in using Microsoft Office and other relevant software.
- Knowledge of financial regulations and compliance requirements.
- Willingness to travel and work in various locations across Bali.
- Excellent problem-solving and analytical skills.