job description
Join our team as a Bank Teller and become the face of our financial institution in beautiful Bali! This role is perfect for individuals who thrive in customer service and enjoy working in a dynamic, fast-paced environment. As a Bank Teller, you will be responsible for handling daily transactions, providing exceptional service to our clients, and ensuring smooth banking operations. This is an excellent opportunity to grow your career in the banking sector while enjoying the vibrant culture and lifestyle of Bali.
We are looking for detail-oriented, friendly, and professional individuals who can represent our brand with integrity and efficiency. If you have a passion for finance and customer service, we invite you to apply and take the next step in your career with us.
Responsibility
- Process customer transactions, including deposits, withdrawals, and payments, with accuracy and efficiency.
- Provide excellent customer service by addressing inquiries, resolving issues, and offering financial products and services.
- Maintain a balanced cash drawer and ensure all transactions are recorded correctly.
- Assist customers with account openings, closures, and updates, ensuring compliance with banking regulations.
- Promote bank products and services, such as savings accounts, loans, and credit cards, to meet sales targets.
- Handle and resolve customer complaints in a professional and timely manner.
- Follow all security and compliance procedures to protect customer information and bank assets.
- Collaborate with team members to ensure smooth branch operations and a positive work environment.
Qualifications
- High school diploma or equivalent; additional education in finance or banking is a plus.
- Previous experience in a customer service or cash-handling role is preferred.
- Strong numerical and analytical skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic computer skills and familiarity with banking software.
- Knowledge of banking regulations and compliance standards is an advantage.
- Friendly, professional demeanor with a customer-focused attitude.