job description
Join DO.CAFE PTE LTD as an F&B Supervisor and lead our dynamic team in delivering exceptional dining experiences across Bali's most vibrant locations. This role is perfect for a passionate hospitality professional who thrives in fast-paced environments and is committed to excellence in food and beverage service.
As an F&B Supervisor, you will oversee daily operations, ensure seamless service, and maintain the highest standards of quality and guest satisfaction. You'll work in some of Bali's most sought-after destinations, including Canggu, Ubud, and Nusa Dua, where you'll have the opportunity to shape memorable experiences for our diverse clientele.
We offer a competitive salary, a collaborative work environment, and the chance to grow with a brand that values innovation and customer-centric service. If you're ready to take the next step in your hospitality career, apply now and become part of our mission to redefine F&B excellence in Bali.
Responsibility
- Oversee daily F&B operations, ensuring smooth service and adherence to company standards.
- Train, mentor, and supervise staff to deliver exceptional customer service.
- Monitor inventory levels and coordinate with suppliers to maintain stock availability.
- Resolve guest complaints promptly and professionally to ensure satisfaction.
- Implement and enforce health, safety, and hygiene protocols in compliance with local regulations.
- Collaborate with the kitchen team to ensure timely and accurate order fulfillment.
- Conduct regular inspections of dining areas, equipment, and facilities to maintain cleanliness and functionality.
- Assist in menu planning and pricing strategies to enhance profitability and guest appeal.
Qualifications
- Minimum 2 years of experience in a supervisory role within the F&B or hospitality industry.
- Strong leadership and team management skills with a focus on staff development.
- Excellent communication and interpersonal abilities to interact with guests and team members.
- Knowledge of food safety regulations and best practices in hygiene and sanitation.
- Ability to work flexible hours, including weekends and holidays, in a fast-paced environment.
- Proficient in POS systems and basic computer skills for reporting and inventory management.
- Customer-oriented mindset with a passion for delivering high-quality service.
- Fluency in English and Bahasa Indonesia is preferred.