job description
Join Chwan Urban Food as a Service Crew Member and become part of a dynamic team delivering exceptional dining experiences in Bali’s most vibrant locations. This role is perfect for hospitality enthusiasts who thrive in fast-paced environments and take pride in creating memorable moments for guests.
As a key player in our front-of-house operations, you’ll ensure seamless service, maintain high standards of cleanliness, and contribute to a welcoming atmosphere that keeps customers coming back. Whether you’re assisting with orders, managing reservations, or engaging with patrons, your role will be instrumental in upholding our reputation for excellence in the competitive F&B industry.
Bali’s booming tourism sector offers unparalleled opportunities for career growth in hospitality. With a focus on teamwork, professionalism, and customer satisfaction, this position provides a solid foundation for advancing in the culinary and service industries.
Responsibility
- Provide attentive and courteous service to all guests, ensuring a positive dining experience.
- Take and process orders accurately using POS systems and relay them to the kitchen team.
- Set up, clean, and maintain dining areas, including tables, chairs, and service stations.
- Assist with inventory management, including restocking supplies and tracking usage of utensils and linens.
- Handle customer inquiries, complaints, and special requests with professionalism and efficiency.
- Collaborate with kitchen staff to ensure timely and accurate food delivery.
- Adhere to food safety, hygiene, and sanitation standards at all times.
- Participate in team meetings and training sessions to improve service quality.
Qualifications
- Minimum 1 year of experience in F&B service, hospitality, or a related field (fresh graduates with a passion for service are welcome).
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Strong work ethic, adaptability, and ability to work under pressure in a fast-paced environment.
- Basic knowledge of POS systems and order management tools.
- Friendly, outgoing personality with a customer-first mindset.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Neat and professional appearance, adhering to company grooming standards.
- Team player with a proactive attitude and willingness to learn.