job description
Join the prestigious Marina Bay Sands team as an F&B Service Attendant at the exclusive Ruby Lounge. This is your opportunity to deliver world-class hospitality in one of Asia's most iconic luxury destinations. As an F&B Service Attendant, you will play a pivotal role in creating unforgettable dining experiences for our discerning guests. Your warm demeanor, attention to detail, and passion for service will ensure that every visit to Ruby Lounge is exceptional.
At Marina Bay Sands, we are committed to excellence and innovation. You will work alongside a team of dedicated professionals in a dynamic and fast-paced environment. Whether you are serving signature cocktails, recommending wine pairings, or ensuring seamless service, your contributions will be integral to our reputation for luxury and sophistication.
If you thrive in a high-energy setting and take pride in delivering impeccable service, we invite you to apply. This role offers competitive compensation, opportunities for career growth, and the chance to be part of a globally recognized brand.
Responsibility
- Welcome and seat guests in a warm and professional manner, ensuring a positive first impression.
- Take accurate food and beverage orders, making personalized recommendations based on guest preferences.
- Serve food and beverages promptly and efficiently, adhering to Ruby Lounge's high standards of presentation and service.
- Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and wine pairings.
- Monitor guest satisfaction and address any concerns or special requests with promptness and professionalism.
- Collaborate with the kitchen and bar staff to ensure seamless coordination and timely service.
- Set up and maintain the cleanliness and organization of the lounge area, including tables, bar, and service stations.
- Process payments accurately and handle cash and card transactions with integrity.
Qualifications
- Minimum of 1 year of experience in a high-end restaurant, lounge, or hotel setting.
- Excellent communication and interpersonal skills, with fluency in English. Additional languages are a plus.
- Strong attention to detail and a commitment to delivering exceptional guest experiences.
- Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.
- Basic knowledge of food and beverage service, including wine and cocktail service.
- Flexibility to work evenings, weekends, and holidays as required.
- A professional appearance and a positive, can-do attitude.
- Previous experience with POS systems is preferred.