job description
Join the prestigious Shangri-La Group, a global leader in luxury hospitality, as our F&B Outlet Manager in the breathtaking island of Bali. This is an exceptional opportunity to lead and inspire a team in one of our world-class F&B outlets, ensuring unparalleled guest experiences while driving profitability and operational excellence.
In this dynamic role, you will oversee the day-to-day operations of our F&B outlets, including restaurants, bars, and banquet facilities, across prime locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. You will be at the forefront of delivering exceptional service, maintaining the highest standards of quality, and creating memorable dining experiences that reflect the Shangri-La legacy of warmth, elegance, and hospitality.
As an F&B Outlet Manager, you will collaborate closely with the culinary team, front-of-house staff, and senior management to develop innovative menus, optimize service delivery, and exceed guest expectations. Your leadership will play a pivotal role in enhancing our reputation as a premier destination for luxury dining in Bali, while also contributing to the growth and success of our F&B operations.
If you are a passionate hospitality professional with a proven track record in F&B management, a keen eye for detail, and a commitment to excellence, we invite you to be part of our visionary team. This role offers a competitive salary, opportunities for career advancement, and the chance to work in one of the most sought-after destinations in the world.
Apply now and take the next step in your hospitality career with the Shangri-La Group!
Responsibility
- Oversee the daily operations of assigned F&B outlets, ensuring seamless service delivery and adherence to Shangri-La’s standards of excellence.
- Lead, mentor, and motivate a team of F&B professionals, fostering a culture of collaboration, accountability, and guest-centric service.
- Develop and implement innovative strategies to enhance guest satisfaction, drive revenue growth, and optimize operational efficiency.
- Collaborate with the culinary team to curate and refine menus, ensuring alignment with guest preferences, seasonal trends, and profitability goals.
- Monitor inventory levels, control costs, and ensure compliance with budgetary guidelines without compromising on quality or guest experience.
- Maintain the highest standards of hygiene, safety, and sanitation in accordance with local regulations and Shangri-La’s global policies.
- Build and nurture relationships with guests, vendors, and stakeholders to enhance the reputation and success of the F&B outlets.
- Analyze performance metrics, guest feedback, and market trends to identify opportunities for improvement and innovation.
Qualifications
- Minimum of 5 years of experience in F&B management, with at least 2 years in a supervisory or managerial role within a luxury hospitality environment.
- Proven track record of driving profitability, operational efficiency, and guest satisfaction in high-volume F&B outlets.
- Strong leadership skills with the ability to inspire, train, and develop a diverse team of hospitality professionals.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- In-depth knowledge of F&B operations, including menu engineering, cost control, inventory management, and service standards.
- Familiarity with local regulations, health and safety standards, and industry best practices in hospitality.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Passion for luxury hospitality, a keen eye for detail, and a commitment to delivering exceptional guest experiences.