job description
Join KFC, a globally recognized leader in the quick-service restaurant industry, as an F&B Assistant Manager in the vibrant and culturally rich locations of Bali, Indonesia. As part of our dynamic team, you’ll play a pivotal role in delivering exceptional customer experiences while contributing to the operational excellence of one of the world’s most beloved brands.
KFC is committed to fostering a supportive and growth-oriented work environment. With a reputation for innovation and quality, we empower our team members to take ownership, lead with passion, and drive success. This is your opportunity to grow your career in the hospitality sector while enjoying the unique lifestyle that Bali has to offer.
If you are a motivated, customer-focused professional with a passion for food and beverage management, we invite you to apply and become part of our mission to serve finger-lickin’ good meals with a smile.
Responsibility
- Assist the Restaurant Manager in overseeing daily operations, ensuring smooth service and adherence to KFC’s high standards of quality and hygiene.
- Lead, train, and motivate a team of staff to deliver exceptional customer service and operational efficiency.
- Monitor inventory levels, place orders, and manage stock to minimize waste and ensure product availability.
- Implement and enforce company policies, procedures, and food safety regulations to maintain compliance and customer satisfaction.
- Handle customer inquiries, complaints, and feedback professionally, ensuring a positive resolution and experience.
- Assist in financial management, including cash handling, sales reporting, and budget tracking to support profitability goals.
- Collaborate with the marketing team to execute promotional campaigns and local initiatives to drive sales and customer engagement.
- Conduct regular staff performance evaluations and provide constructive feedback to foster a culture of continuous improvement.
Qualifications
- Minimum of 2-3 years of experience in a supervisory or managerial role within the F&B or quick-service restaurant industry.
- Proven leadership skills with the ability to inspire and manage a diverse team in a fast-paced environment.
- Strong knowledge of food safety, hygiene standards, and operational best practices in the F&B sector.
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers, staff, and management.
- Problem-solving mindset with the ability to handle challenges proactively and make data-driven decisions.
- Proficiency in basic financial management, including cash handling, inventory control, and sales analysis.
- Flexibility to work varying shifts, including weekends, holidays, and peak hours, to meet business demands.
- Passion for the F&B industry and a commitment to delivering high-quality service and products.