job description
Join Mandai Wildlife Group and turn your passion for creating unforgettable guest experiences into a meaningful career at Bird Paradise. As an Executive in Park Operations, you will play a pivotal role in ensuring the smooth and efficient operation of one of the most captivating wildlife destinations in Bali. This role offers a unique opportunity to blend your operational expertise with a deep commitment to conservation and guest satisfaction.
In this dynamic position, you will oversee daily park operations, ensuring that every visitor leaves with lasting memories while maintaining the highest standards of safety, cleanliness, and environmental stewardship. You will collaborate with cross-functional teams, including conservationists, guest services, and maintenance, to create a seamless and immersive experience for all guests.
If you are a proactive, detail-oriented professional with a passion for wildlife and hospitality, we invite you to apply and become part of a team that is dedicated to inspiring people to protect wildlife for future generations.
Responsibility
- Oversee daily park operations, ensuring all facilities, exhibits, and guest areas are maintained to the highest standards.
- Coordinate with the guest services team to enhance visitor experiences, addressing inquiries and resolving issues promptly.
- Monitor and manage park safety protocols, ensuring compliance with all local regulations and company policies.
- Collaborate with the conservation team to support wildlife care initiatives and educational programs.
- Supervise and train park staff, fostering a culture of excellence, teamwork, and continuous improvement.
- Conduct regular inspections of park infrastructure, identifying and addressing maintenance needs in a timely manner.
- Assist in the planning and execution of special events, promotions, and seasonal activities to attract and engage visitors.
- Maintain accurate records of park operations, including attendance, incident reports, and maintenance logs.
Qualifications
- Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 3 years of experience in operations management, preferably within the hospitality, tourism, or wildlife conservation sectors.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Proven ability to multitask, prioritize, and problem-solve in a fast-paced environment.
- Knowledge of health and safety regulations, with a commitment to maintaining a safe and secure environment for guests and staff.
- Passion for wildlife conservation and a desire to educate the public about environmental stewardship.
- Proficiency in Microsoft Office and experience with operations management software is a plus.