job description
Join St Luke's Hospital as an Executive, Medical Services and play a pivotal role in supporting the backbone of our healthcare operations. This position offers a unique opportunity to contribute to the efficiency and excellence of our Medical Services Department in the vibrant and growing healthcare landscape of Bali, Indonesia.
As an Executive in Medical Services, you will serve as the linchpin between administrative functions and clinical operations, ensuring seamless coordination, compliance, and high-level support to medical professionals. Your organizational skills, attention to detail, and ability to manage complex schedules will directly impact the quality of patient care and operational efficiency.
Based in Denpasar, you will work in a dynamic, multicultural environment, collaborating with a team of dedicated healthcare professionals committed to delivering world-class medical services. This role is ideal for a proactive, detail-oriented individual with a passion for healthcare administration and a desire to make a meaningful difference in the community.
Responsibility
- Provide comprehensive executive secretariat support to the Medical Services Department, including managing correspondence, scheduling meetings, and preparing reports.
- Coordinate and facilitate administrative operations, ensuring compliance with hospital policies, regulatory requirements, and accreditation standards.
- Liaise with medical staff, department heads, and external stakeholders to streamline communication and operational workflows.
- Manage and maintain confidential medical records, documents, and databases with the highest level of accuracy and security.
- Assist in the planning and execution of departmental projects, including budget tracking, resource allocation, and event coordination.
- Develop and implement efficient administrative systems to enhance productivity and support clinical operations.
- Monitor and follow up on action items, deadlines, and deliverables to ensure timely completion.
- Serve as the first point of contact for internal and external inquiries, providing professional and courteous assistance.
Qualifications
- A Bachelor’s degree in Business Administration, Healthcare Management, or a related field. Candidates with a diploma in secretarial studies or equivalent experience will also be considered.
- Minimum 3-5 years of experience in an executive or administrative role, preferably within the healthcare or medical sector.
- Exceptional organizational, multitasking, and time-management skills with the ability to prioritize tasks in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with medical software or electronic health record (EHR) systems.
- Strong written and verbal communication skills in English; proficiency in Indonesian (Bahasa) is a plus.
- High level of discretion, professionalism, and integrity when handling sensitive and confidential information.
- Ability to work independently and collaboratively in a team-oriented setting.
- Knowledge of healthcare regulations, compliance standards, and medical terminology is advantageous.