job description
Join Impiana Ipoh Sdn Bhd as an Executive Housekeeper and lead our hospitality team in delivering world-class service in one of Bali’s most prestigious locations. This is a unique opportunity to oversee housekeeping operations, maintain impeccable standards, and contribute to an unforgettable guest experience in a dynamic, luxury environment.
Based in the vibrant heart of Canggu, Bali, this role offers a competitive salary, career growth opportunities, flexible work arrangements, and exclusive staff benefits, including discounts on accommodations and services. If you are a detail-oriented leader with a passion for excellence in hospitality, we invite you to apply and take the next step in your career.
As part of our team, you will play a pivotal role in ensuring operational efficiency, staff development, and the highest standards of cleanliness and guest satisfaction. Your leadership will directly impact our reputation as a top-tier hospitality provider in Southeast Asia.
Responsibility
- Oversee and manage all housekeeping operations, ensuring compliance with luxury hospitality standards.
- Develop and implement efficient cleaning schedules, inventory management, and staff workflows.
- Lead, train, and mentor a team of housekeeping staff to deliver exceptional service and maintain high morale.
- Inspect guest rooms, public areas, and back-of-house facilities to ensure they meet brand and hygiene standards.
- Collaborate with front office and maintenance teams to address guest requests and resolve issues promptly.
- Monitor and control housekeeping budgets, including supplies, equipment, and labor costs.
- Implement sustainable and eco-friendly practices in line with modern hospitality trends.
- Prepare reports on occupancy, staff performance, and operational metrics for senior management.
Qualifications
- Minimum 5 years of experience in housekeeping management within the hospitality industry, preferably in a luxury hotel or resort.
- Proven leadership skills with the ability to manage and inspire a diverse team.
- Strong knowledge of housekeeping best practices, sanitation standards, and OSHA regulations.
- Excellent communication and interpersonal skills to liaise with guests, staff, and management.
- Proficiency in property management systems (PMS) and housekeeping software.
- Ability to work under pressure, multitask, and maintain attention to detail in a fast-paced environment.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Degree or diploma in Hospitality Management, Hotel Administration, or a related field is preferred.