job description
Join Universal Hotels in the vibrant heart of Canggu, Bali as our Executive Housekeeper and take the lead in maintaining the highest standards of cleanliness, service, and guest satisfaction. This is a unique opportunity to oversee housekeeping operations in a luxury hospitality setting, ensuring every guest enjoys a pristine and welcoming environment.
As the Executive Housekeeper, you will manage a dedicated team, implement best practices, and uphold the brand’s reputation for excellence. Your leadership will directly impact guest experiences, making this role both challenging and rewarding.
If you are a detail-oriented professional with a passion for hospitality and a proven track record in housekeeping management, we invite you to apply and become a key player in our dynamic team.
Responsibility
- Oversee daily housekeeping operations, ensuring all areas meet the highest standards of cleanliness and presentation.
- Lead, train, and motivate a team of housekeeping staff to deliver exceptional service.
- Develop and implement housekeeping policies, procedures, and best practices.
- Monitor inventory levels of cleaning supplies and equipment, ensuring timely restocking.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces.
- Collaborate with other departments to ensure seamless guest experiences.
- Handle guest complaints or special requests related to housekeeping services.
- Maintain compliance with health, safety, and sanitation regulations.
Qualifications
- Minimum of 3 years of experience in a housekeeping leadership role within the hospitality industry.
- Proven ability to manage and inspire a team in a fast-paced environment.
- Strong knowledge of housekeeping standards, cleaning techniques, and sanitation protocols.
- Excellent organizational, communication, and problem-solving skills.
- Familiarity with inventory management and budgeting for housekeeping supplies.
- Ability to work flexible hours, including weekends and holidays, as needed.
- Proficiency in using housekeeping management software is a plus.
- Fluency in English; additional languages are an advantage.