job description
Join KFC, a globally recognized leader in the fast-food industry, as an Assistant Manager in beautiful Bali! This is a fantastic opportunity to grow your career in hospitality while enjoying the vibrant culture and lifestyle of Indonesia. As part of our team, you'll play a key role in ensuring exceptional customer service, operational excellence, and team leadership. Plus, enjoy a 13-month bonus as part of your compensation package!
KFC is committed to providing a dynamic and rewarding work environment where you can develop your skills and advance your career. If you're passionate about hospitality, leadership, and delivering top-notch service, we want you on our team!
Responsibility
- Assist the Restaurant Manager in overseeing daily operations, ensuring smooth and efficient service.
- Lead, train, and motivate a team of staff to deliver exceptional customer experiences.
- Monitor and maintain high standards of food quality, hygiene, and safety in compliance with company policies.
- Handle customer inquiries, feedback, and complaints professionally and promptly.
- Manage inventory, stock levels, and supply orders to ensure optimal operations.
- Assist in scheduling shifts, managing staff attendance, and ensuring adequate coverage.
- Support marketing and promotional activities to drive sales and customer engagement.
- Ensure compliance with all company policies, procedures, and local regulations.
Qualifications
- Minimum of 2 years of experience in a supervisory or managerial role in the hospitality or food service industry.
- Strong leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Excellent problem-solving and decision-making abilities.
- Knowledge of food safety and hygiene standards.
- Flexibility to work shifts, including weekends and holidays.
- Basic computer skills and familiarity with POS systems.
- Passion for customer service and team development.