job description
Join PERSOL as an Executive Assistant specializing in Backend Coordination and Reporting in the vibrant heart of Bali, Indonesia. This role offers a unique opportunity to support high-level operations for a leading utilities group, ensuring seamless administrative and backend processes while managing critical customer communications.
Based in Canggu, you’ll play a pivotal role in streamlining utility applications, generating insightful reports, and maintaining efficient coordination between departments. Your organizational expertise and attention to detail will drive operational excellence in a dynamic, fast-paced environment.
This contract position is ideal for proactive professionals with a knack for multitasking, problem-solving, and delivering exceptional backend support. Enjoy the work-life balance of Bali while advancing your career with a globally recognized organization.
Responsibility
- Process and track utility applications with accuracy and efficiency, ensuring compliance with company and regulatory standards.
- Manage customer communications, including inquiries, follow-ups, and resolution of administrative issues.
- Coordinate backend operations, including data entry, document management, and workflow optimization.
- Generate and distribute detailed reports on utility applications, operational metrics, and performance indicators.
- Liaise with internal teams (e.g., finance, legal, operations) to ensure smooth cross-departmental collaboration.
- Maintain confidential records and databases, ensuring data integrity and security.
- Schedule and organize meetings, preparing agendas, minutes, and actionable follow-ups.
- Identify process improvements to enhance backend efficiency and reduce turnaround times.
Qualifications
- Minimum 3+ years of experience as an Executive Assistant, Administrative Coordinator, or similar role.
- Proven ability to manage backend coordination and reporting in a corporate or utilities sector.
- Excellent written and verbal communication skills in English; proficiency in Indonesian is a plus.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data management tools.
- Highly organized with meticulous attention to detail and the ability to prioritize tasks effectively.
- Experience handling confidential information with discretion and professionalism.
- Problem-solving mindset with a proactive approach to process optimization.
- Ability to thrive in a fast-paced, multicultural environment with minimal supervision.