job description
Join Intrias Mandiri Sejati as an English-Speaking Receptionist in the heart of Bali’s vibrant Badung region, covering prime locations like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta. This is a unique opportunity to combine your administrative expertise with exceptional customer service in a dynamic, international environment.
As the first point of contact for clients, visitors, and partners, you will play a pivotal role in shaping first impressions and ensuring seamless operations. Your fluency in English and professional demeanor will be key to maintaining our reputation for excellence. Whether you’re managing front-desk operations, coordinating appointments, or providing support to our team, your organizational skills and warm personality will drive success.
We offer a competitive salary (IDR 5.5M–6M/month), a collaborative work culture, and the chance to grow in Bali’s thriving business landscape. If you’re a Diploma (D3) or Bachelor’s (S1) graduate with a passion for service and a knack for multitasking, we’d love to hear from you!
Responsibility
- Greet and assist visitors, clients, and employees with professionalism and a welcoming attitude.
- Manage front-desk operations, including phone calls, emails, and in-person inquiries in fluent English.
- Coordinate meeting room bookings, travel arrangements, and office logistics.
- Maintain accurate records of visitor logs, deliveries, and communications.
- Provide administrative support, such as filing, data entry, and document preparation.
- Handle customer complaints or concerns with diplomacy and efficiency.
- Collaborate with cross-functional teams to ensure smooth daily operations.
- Uphold office policies, security protocols, and confidentiality standards.
Qualifications
- Minimum Diploma (D3) or Bachelor’s Degree (S1) in any field.
- Proven experience as a Receptionist, Front Office Assistant, or Customer Service Representative.
- Fluent English (written and verbal) is mandatory; additional languages are a plus.
- Strong interpersonal and communication skills with a customer-centric approach.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
- Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Pleasant demeanor, professional appearance, and a proactive attitude.
- Familiarity with administrative software or CRM tools is advantageous.