job description
Join Clarks, a globally recognized footwear brand with a rich heritage of craftsmanship and innovation, as our Ecommerce Integration Specialist in the vibrant digital hub of Bali, Indonesia. In this pivotal role, you will drive the seamless onboarding, integration, and launch of our products across multiple ecommerce platforms, ensuring our brand thrives in the competitive online marketplace landscape.
As the bridge between Clarks and leading ecommerce platforms (e.g., Shopee, Lazada, Tokopedia, Amazon, and more), you will play a key role in expanding our digital footprint, optimizing product visibility, and enhancing customer experiences. This is a unique opportunity to work in a dynamic, remote-friendly environment while contributing to the growth of a legacy brand in the digital age.
Bali offers an unparalleled work-life balance, with its stunning landscapes, thriving digital nomad community, and cost-effective living. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you'll enjoy a supportive ecosystem for tech professionals. If you're passionate about ecommerce, marketplace integrations, and driving digital transformation, this role is for you!
Why Join Clarks?
- Work with a globally recognized brand with a strong reputation for quality and innovation.
- Opportunity to shape the digital future of a heritage brand in the ecommerce space.
- Remote-friendly role with flexible work arrangements in one of the world's most desirable locations.
- Collaborate with cross-functional teams, including marketing, supply chain, and IT, to deliver impactful results.
- Competitive salary, professional development opportunities, and a supportive work culture.
Responsibility
- Lead the end-to-end onboarding process for Clarks on major ecommerce marketplaces (e.g., Shopee, Lazada, Tokopedia, Amazon, etc.), ensuring seamless integration and compliance with platform requirements.
- Collaborate with internal teams (e.g., marketing, supply chain, IT) to align product launches, promotions, and inventory management across platforms.
- Develop and maintain integration workflows, APIs, and data feeds to ensure accurate product listings, pricing, and inventory synchronization.
- Monitor and optimize marketplace performance, including sales metrics, customer reviews, and platform-specific KPIs.
- Troubleshoot integration issues, resolve technical challenges, and liaise with platform support teams to ensure minimal downtime.
- Stay updated on ecommerce trends, platform updates, and best practices to drive continuous improvement in our digital strategy.
- Train and support internal stakeholders on marketplace tools, processes, and best practices to enhance operational efficiency.
- Analyze competitor activity and marketplace trends to identify opportunities for growth and optimization.
Qualifications
- Proven experience (3+ years) in ecommerce integration, marketplace onboarding, or digital operations, preferably in the retail or consumer goods industry.
- Hands-on experience with ecommerce platforms (e.g., Shopee, Lazada, Tokopedia, Amazon, Shopify) and familiarity with their integration requirements.
- Strong understanding of APIs, data feeds, and product information management (PIM) systems.
- Proficiency in tools like Excel, Google Sheets, and basic SQL for data analysis and reporting.
- Excellent problem-solving skills and ability to troubleshoot technical issues independently.
- Strong communication and stakeholder management skills, with the ability to collaborate across teams and regions.
- Fluency in English; additional languages (e.g., Bahasa Indonesia) are a plus.
- Self-motivated, detail-oriented, and able to thrive in a fast-paced, remote work environment.