job description
Are you passionate about driving e-commerce success through data-driven optimization? Join WISDOM FACTORY SDN BHD as an E-commerce & Website Optimization Specialist and take ownership of our webstoreâs customer experience, conversion rates, and daily operations. In this high-impact role, youâll leverage analytics, UX best practices, and digital marketing strategies to enhance performance and maximize revenue.
Based in the vibrant digital hubs of Bali, youâll collaborate with cross-functional teams to refine our online presence, ensuring seamless user journeys and measurable business growth. If you thrive in a dynamic environment and have a knack for turning insights into action, this is your opportunity to make a tangible impact in the e-commerce space.
Responsibility
- Optimize the webstoreâs user experience (UX) and conversion funnels through A/B testing, heatmaps, and analytics.
- Monitor and improve key performance metrics (e.g., bounce rate, session duration, cart abandonment).
- Collaborate with marketing and design teams to implement SEO, content, and visual enhancements.
- Manage daily e-commerce operations, including inventory updates, promotions, and customer inquiries.
- Analyze traffic sources and customer behavior to refine targeting and personalization strategies.
- Ensure mobile responsiveness and cross-browser compatibility for a seamless shopping experience.
- Stay updated on e-commerce trends and competitor benchmarks to drive continuous improvement.
Qualifications
- Bachelorâs degree in Marketing, Business, IT, or a related field.
- Proven experience in e-commerce optimization, UX/UI, or digital marketing.
- Proficiency in tools like Google Analytics, Hotjar, or similar platforms.
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Familiarity with CMS platforms (e.g., Shopify, WooCommerce) and basic HTML/CSS.
- Excellent communication and project management skills.
- Passion for e-commerce trends and a results-driven mindset.