job description
Join our dynamic team as an E-Commerce Warehouse & Livestream Shopping Assistant and play a pivotal role in managing online orders, ensuring quality control, and supporting our livestream shopping operations. This position is perfect for detail-oriented individuals who thrive in fast-paced environments and have a passion for e-commerce and customer satisfaction.
Based in beautiful Bali, you'll work in a collaborative setting where your organizational skills and attention to detail will directly impact our business success. Whether you're processing orders, coordinating with suppliers, or assisting with livestream sales, your contributions will be key to delivering exceptional service to our customers.
We offer competitive compensation, opportunities for growth, and the chance to be part of a forward-thinking company in the booming digital marketplace.
Responsibility
- Process and manage incoming online orders efficiently and accurately.
- Perform quality control checks on products before packing and shipping.
- Pack orders securely and prepare them for shipment according to company standards.
- Follow up on out-of-stock items and coordinate with suppliers for restocking.
- Assist in livestream shopping sessions, including product preparation and real-time customer interaction.
- Maintain organized inventory records and update stock levels in the system.
- Resolve customer inquiries related to orders, shipping, and product availability.
- Collaborate with the team to improve warehouse processes and enhance customer satisfaction.
Qualifications
- Maximum age of 23 years.
- Minimum high school diploma or equivalent; further education is a plus.
- Basic computer skills and familiarity with e-commerce platforms.
- Strong attention to detail and organizational abilities.
- Excellent communication skills in both English and Indonesian.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Previous experience in warehouse operations, retail, or customer service is advantageous.
- Passion for e-commerce and a willingness to learn new skills.