job description
Join Baby Wise Indonesia, a leading retailer specializing in premium baby products, as an E-Commerce Supervisor. In this dynamic role, you will oversee our online sales channels, drive digital marketing strategies, and ensure a seamless customer experience. Based in beautiful Bali, this position offers the opportunity to work in a fast-growing industry while contributing to the development of a trusted brand in baby care.
As an E-Commerce Supervisor, you will play a key role in expanding our online presence, optimizing sales performance, and managing our e-commerce platforms. If you are passionate about digital retail, have a strong background in e-commerce management, and thrive in a collaborative environment, we invite you to apply and grow with us.
Responsibility
- Oversee daily operations of e-commerce platforms, including website management, product listings, and order fulfillment.
- Develop and execute digital marketing strategies to drive traffic, engagement, and conversions.
- Monitor and analyze sales performance, customer feedback, and market trends to optimize strategies.
- Collaborate with the marketing team to create compelling content and promotional campaigns.
- Manage inventory levels, pricing, and promotions to maximize profitability.
- Ensure a seamless customer experience by resolving inquiries and improving user interface.
- Coordinate with logistics and customer service teams to ensure timely deliveries and high satisfaction.
- Stay updated on industry trends and implement best practices in e-commerce management.
Qualifications
- Bachelor’s degree in Marketing, Business, or a related field.
- Minimum of 3 years of experience in e-commerce management, preferably in retail.
- Strong understanding of digital marketing tools, SEO, and social media strategies.
- Proficient in e-commerce platforms (e.g., Shopify, WooCommerce, Tokopedia, Shopee).
- Excellent analytical skills with experience in data-driven decision-making.
- Strong communication and leadership abilities to manage cross-functional teams.
- Ability to work in a fast-paced environment and adapt to changing market demands.
- Passion for baby products and customer-centric approach is a plus.