job description
Join PT Tianma International Trading as an E-Commerce Specialist and play a pivotal role in driving our online sales growth across multiple digital platforms. Based in the vibrant regions of Bali, you will be responsible for managing our e-commerce operations, optimizing product listings, and enhancing customer engagement to maximize revenue. This is an exciting opportunity for a dynamic professional to contribute to our expanding digital presence in a fast-paced, innovative environment.
As part of our team, you will collaborate with marketing, logistics, and customer service departments to ensure seamless online shopping experiences. Your expertise in e-commerce trends, digital marketing, and data analytics will be key to our success. If you are passionate about e-commerce and thrive in a results-driven setting, we invite you to apply and grow with us.
Responsibility
- Manage and optimize product listings across e-commerce platforms (e.g., Tokopedia, Shopee, Lazada, and company website).
- Develop and execute digital marketing strategies to increase online traffic and sales conversions.
- Monitor and analyze e-commerce performance metrics, providing actionable insights for improvement.
- Coordinate with the logistics team to ensure timely order fulfillment and customer satisfaction.
- Handle customer inquiries and resolve issues to maintain high service standards.
- Stay updated on industry trends and competitor activities to identify growth opportunities.
- Collaborate with the marketing team to create engaging content and promotional campaigns.
- Assist in inventory management and pricing strategies to maximize profitability.
Qualifications
- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in e-commerce management, digital marketing, or online sales.
- Strong understanding of e-commerce platforms and tools (e.g., Shopify, WooCommerce, or similar).
- Proficiency in data analysis and reporting using tools like Google Analytics or Excel.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Creative thinking and problem-solving skills to drive sales growth.
- Familiarity with SEO and SEM strategies is a plus.