job description
Join In2It as an E-Commerce & Digital Marketing Administrator and take the next step in your career in the dynamic world of online business and digital growth. This role offers a unique opportunity to develop expertise in e-commerce operations, digital marketing strategies, and customer engagement while working in the vibrant and inspiring environment of Bali, Indonesia.
As part of our team, you will play a pivotal role in managing and optimizing our online presence, driving sales, and enhancing the customer experience. Whether you're refining product listings, analyzing performance metrics, or executing targeted marketing campaigns, your contributions will directly impact our brand’s success in the digital marketplace.
We are looking for a detail-oriented, creative, and analytical professional who thrives in a fast-paced setting. If you are passionate about e-commerce and digital marketing and eager to grow your skills in a supportive and innovative environment, this is the perfect role for you.
Responsibility
- Manage and update product listings on e-commerce platforms (e.g., Shopify, WooCommerce, Lazada, Tokopedia) to ensure accuracy, SEO optimization, and appealing presentation.
- Monitor and analyze e-commerce performance metrics, including traffic, conversion rates, and sales, to identify trends and areas for improvement.
- Assist in the development and execution of digital marketing campaigns, including email marketing, social media promotions, and paid advertisements.
- Coordinate with the marketing team to create engaging content, such as product descriptions, blog posts, and social media updates.
- Process and manage customer orders, inquiries, and returns efficiently to ensure a seamless shopping experience.
- Conduct market research to stay updated on industry trends, competitor activities, and customer preferences.
- Collaborate with cross-functional teams, including design, logistics, and customer service, to streamline e-commerce operations.
- Prepare regular reports on e-commerce and marketing performance for stakeholders and management.
Qualifications
- Bachelor’s degree in Marketing, Business, E-Commerce, Communications, or a related field. Fresh graduates are encouraged to apply.
- Proven experience or internship in e-commerce management, digital marketing, or a similar role is a plus.
- Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce) and digital marketing tools (e.g., Google Analytics, Meta Ads Manager).
- Excellent written and verbal communication skills in English with a keen eye for detail.
- Proficiency in Microsoft Office (Excel, Word) and basic graphic design tools (e.g., Canva) is advantageous.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Creative thinker with a passion for developing innovative marketing strategies.
- Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.