job description
Are you a detail-oriented and tech-savvy professional looking to thrive in the dynamic world of e-commerce and social media? We are seeking a motivated E-Commerce & Social Media Administrator to join our team in beautiful Bali. In this role, you will manage our TikTok and Shopee platforms, ensuring seamless operations, engaging content, and exceptional customer interactions. If you are passionate about digital trends, have a keen eye for detail, and enjoy working in a collaborative environment, this is the perfect opportunity for you!
As part of our team, you will play a crucial role in enhancing our online presence, driving sales, and delivering outstanding customer service. Bali's vibrant culture and growing digital marketplace provide an exciting backdrop for your career growth. We offer a competitive salary, a supportive work environment, and the chance to make a real impact in a fast-paced industry.
Apply now and take the next step in your career with us!
Responsibility
- Manage and update product listings on TikTok and Shopee platforms to ensure accuracy and appeal.
- Monitor and respond to customer inquiries and messages promptly and professionally.
- Coordinate with the marketing team to create engaging content and promotions for social media platforms.
- Track and analyze sales performance, customer feedback, and market trends to optimize strategies.
- Ensure inventory levels are accurately reflected and updated on all platforms.
- Process orders, manage returns, and resolve customer issues efficiently.
- Collaborate with team members to achieve sales targets and improve customer satisfaction.
- Stay updated with the latest e-commerce trends, tools, and best practices.
Qualifications
- Proven experience as an Administrator for TikTok, Shopee, or other e-commerce platforms.
- Strong attention to detail and ability to manage multiple tasks efficiently.
- Excellent communication skills, both written and verbal, in English and Bahasa Indonesia.
- Proficient in using e-commerce tools, social media platforms, and basic graphic design tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Highly organized, responsible, and able to meet deadlines.
- Customer-focused mindset with a problem-solving attitude.
- Willingness to adapt to new technologies and industry changes.