job description
Join Bambu Delapan Indonesia as an E-Commerce Sales Specialist and drive growth in the thriving toys and mini fan market across Bali’s most dynamic regions. This role is perfect for a results-driven professional with a passion for digital sales, customer engagement, and product promotion in the e-commerce space.
As part of our team, you’ll leverage your expertise in online sales platforms, customer relationship management, and market trends to expand our digital footprint. Your role will involve managing product listings, optimizing sales strategies, and ensuring exceptional customer experiences—all while working in Bali’s vibrant business hubs.
If you have a proven track record in e-commerce sales, particularly with toys, small electronics, or household products, and thrive in a fast-paced environment, we’d love to hear from you. This is a unique opportunity to contribute to a growing company while enjoying the work-life balance Bali is famous for.
Responsibility
- Manage and optimize product listings on e-commerce platforms (e.g., Tokopedia, Shopee, Lazada, or company website) to maximize visibility and sales.
- Develop and execute digital marketing strategies, including promotions, discounts, and bundled offers, to drive customer acquisition and retention.
- Monitor sales performance, analyze market trends, and adjust strategies to meet or exceed monthly/quarterly targets.
- Handle customer inquiries, complaints, and feedback professionally to ensure high satisfaction and repeat business.
- Collaborate with the marketing and logistics teams to ensure seamless order fulfillment, inventory management, and timely deliveries.
- Conduct competitor analysis to identify opportunities for pricing adjustments, product differentiation, and sales growth.
- Prepare regular sales reports and presentations for management, highlighting key metrics, challenges, and recommendations.
- Stay updated on e-commerce best practices, platform algorithms, and emerging tools to enhance sales efficiency.
Qualifications
- Minimum 3 years of experience in e-commerce sales, admin, or digital marketing, preferably in the toys, small electronics, or household products industry.
- Proven track record of achieving sales targets and growing online revenue in a competitive market.
- Strong familiarity with major e-commerce platforms (e.g., Tokopedia, Shopee, Lazada) and their seller tools.
- Excellent communication and negotiation skills in both English and Indonesian.
- Proficiency in Microsoft Office (Excel, PowerPoint) and basic graphic design tools (e.g., Canva) for creating promotional materials.
- Analytical mindset with the ability to interpret sales data and derive actionable insights.
- Self-motivated, detail-oriented, and able to work independently with minimal supervision.
- Based in or willing to relocate to Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung).