job description
Join Bali Management Villas, a premier property management company specializing in luxury villa rentals across Bali, as our next E-Commerce Assistant. In this dynamic role, youâll play a key part in driving bookings and revenue by optimizing our villa listings on major Online Travel Agencies (OTAs) such as Airbnb, Booking.com, and Agoda. If youâre passionate about digital marketing, data-driven decision-making, and enhancing guest experiences, this is your opportunity to grow with a fast-paced, results-oriented team in one of the worldâs most sought-after destinations.
As the bridge between our property owners and global travelers, youâll ensure our villas stand out in a competitive market. Youâll collaborate with our marketing, operations, and guest relations teams to maximize occupancy rates, improve listing performance, and deliver exceptional guest experiences. This role is perfect for a detail-oriented professional with a knack for analytics, content creation, and e-commerce strategies.
Based in Canggu, Bali, youâll enjoy a vibrant work environment with a team that values innovation, creativity, and work-life balance. Whether youâre a digital marketing enthusiast or an e-commerce specialist looking to advance your career in hospitality, Bali Management Villas offers the perfect blend of professional growth and island living.
Responsibility
- Manage and optimize villa listings on major OTAs (Airbnb, Booking.com, Agoda, etc.) to maximize visibility and bookings.
- Monitor and analyze listing performance metrics, adjusting strategies to improve conversion rates and revenue.
- Create and update high-quality content, including descriptions, photos, and amenities, to enhance listing appeal.
- Collaborate with the marketing team to develop promotional campaigns and special offers for peak seasons.
- Respond to guest inquiries and reviews on OTAs, ensuring timely and professional communication.
- Coordinate with property owners and operations teams to ensure accurate availability, pricing, and inventory management.
- Stay updated on industry trends, OTA algorithm changes, and best practices in e-commerce for hospitality.
- Assist in the development of reports and presentations on listing performance for internal stakeholders.
Qualifications
- Minimum 1 year of experience in e-commerce, digital marketing, or hospitality, preferably in villa or property rentals.
- Familiarity with major OTAs (Airbnb, Booking.com, Agoda) and their listing optimization techniques.
- Strong written and verbal communication skills in English; proficiency in Bahasa Indonesia is a plus.
- Basic understanding of SEO, content marketing, and data analytics tools (Google Analytics, Excel, etc.).
- Detail-oriented with excellent organizational and time-management skills.
- Ability to work independently and collaboratively in a fast-paced, remote-friendly environment.
- Passion for hospitality and a customer-centric mindset.
- Experience with property management software (e.g., Hostfully, Guesty) is a plus.