job description
Join Sunshine Group Indonesia as an E-Commerce Administrator and be part of a dynamic team driving digital growth in Bali’s thriving market. We are committed to fostering a culture of commitment, progress, and success, and we’re looking for a motivated professional to manage our online sales platforms, optimize customer experiences, and contribute to our e-commerce strategy.
Based in Denpasar, Bali, this role offers the opportunity to work in a collaborative environment while enjoying the island’s vibrant lifestyle. If you’re passionate about e-commerce, detail-oriented, and eager to grow with a forward-thinking company, this is the perfect role for you.
Why join us?
- Competitive salary and benefits package.
- Opportunities for career advancement in a growing company.
- Work in a supportive and innovative team environment.
- Experience Bali’s unique work-life balance.
Responsibility
- Manage and update product listings across e-commerce platforms (e.g., Tokopedia, Shopee, Lazada).
- Monitor inventory levels and coordinate with the supply chain team to ensure stock availability.
- Process and fulfill online orders accurately and efficiently.
- Respond to customer inquiries and resolve issues promptly to maintain high satisfaction levels.
- Analyze sales data and generate reports to identify trends and opportunities for growth.
- Collaborate with the marketing team to execute digital campaigns and promotions.
- Optimize product descriptions, images, and SEO to enhance visibility and conversions.
- Stay updated on e-commerce trends and recommend improvements to the online shopping experience.
Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
- Proven experience in e-commerce administration, online retail, or digital sales.
- Proficiency in e-commerce platforms (e.g., Tokopedia, Shopee, Lazada) and basic SEO principles.
- Strong organizational skills with the ability to multitask and meet deadlines.
- Excellent communication skills in both English and Bahasa Indonesia.
- Analytical mindset with experience in sales data analysis and reporting.
- Customer-focused attitude with problem-solving abilities.
- Familiarity with digital marketing tools and strategies is a plus.