job description
Join Dyson as an In-Store Expert in Bali’s most vibrant retail hubs and become the face of innovation in home technology. In this dynamic role, you’ll engage customers with Dyson’s cutting-edge products—from cordless vacuums to air purifiers—delivering exceptional service that drives sales and brand loyalty.
As a Dyson Expert, you’ll thrive in a fast-paced environment, leveraging your product knowledge and customer-centric approach to guide shoppers toward solutions that transform their daily lives. Whether it’s demonstrating the power of a Dyson Supersonic hair dryer or explaining the engineering behind our latest cordless vacuums, your passion for technology and service will set you apart.
This is more than a retail job—it’s an opportunity to represent a global leader in innovation, work with premium products, and grow your career in a supportive, high-energy team. If you’re a natural communicator with a flair for sales and a love for cutting-edge tech, we want to hear from you!
Responsibility
- Product Demonstration: Showcase Dyson’s latest innovations with confidence, highlighting key features and benefits to captivate customers.
- Customer Consultation: Assess customer needs and recommend tailored solutions, ensuring a seamless and satisfying shopping experience.
- Sales Target Achievement: Meet and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Brand Ambassadorship: Represent Dyson’s values of innovation, quality, and customer focus in every interaction.
- Retail Operations: Maintain product displays, stock levels, and store presentation to align with Dyson’s premium brand standards.
- After-Sales Support: Assist customers with warranties, returns, and product inquiries to build long-term trust and loyalty.
- Team Collaboration: Work closely with store managers and peers to share insights, improve processes, and drive collective success.
- Market Feedback: Gather and communicate customer feedback to headquarters to inform product and marketing strategies.
Qualifications
- Retail Experience: Minimum 1-2 years in customer-facing roles, preferably in electronics, luxury goods, or high-end retail.
- Communication Skills: Fluent English with excellent verbal and written abilities to engage diverse customers.
- Product Knowledge: Passion for technology and eagerness to learn Dyson’s product portfolio in depth.
- Sales Acumen: Proven track record in meeting sales targets and delivering exceptional customer service.
- Problem-Solving: Ability to address customer concerns and objections with professionalism and creativity.
- Team Player: Collaborative mindset with a willingness to support colleagues and contribute to a positive work environment.
- Adaptability: Flexibility to work weekends, holidays, and peak retail hours as required.
- Tech-Savvy: Comfortable using POS systems, tablets, and digital tools for sales and inventory management.