job description
Are you a motivated and customer-oriented professional looking to kickstart or advance your career in sales? Our client, a dynamic business in Bali, is seeking a Sales Assistant to join their team. This role offers the perfect opportunity to develop your sales skills, interact with diverse customers, and contribute to achieving ambitious targets—all while enjoying the vibrant work culture of Bali.
In this position, you will play a key role in driving customer satisfaction and sales performance. Whether you're assisting clients with inquiries, processing transactions, or identifying upsell opportunities, your efforts will directly impact the company’s success. Comprehensive training is provided to ensure you’re equipped with the tools and knowledge to excel.
Bali’s thriving business environment offers a unique backdrop for this role, blending professional growth with an inspiring lifestyle. If you’re passionate about sales, thrive in fast-paced settings, and enjoy building relationships, this could be your next career move.
Responsibility
- Provide exceptional customer service by addressing inquiries, resolving concerns, and ensuring a positive experience for all clients.
- Assist in achieving monthly and quarterly sales targets through proactive engagement and effective sales techniques.
- Process transactions accurately, including cash handling, receipts, and inventory management where applicable.
- Collaborate with the sales team to develop and implement strategies for improving customer retention and acquisition.
- Maintain up-to-date knowledge of products or services to provide accurate and compelling information to customers.
- Identify and capitalize on upsell and cross-sell opportunities to maximize revenue.
- Prepare and present sales reports, tracking performance metrics and customer feedback.
- Participate in training sessions and team meetings to continuously improve skills and stay aligned with company goals.
Qualifications
- Minimum of 1 year of experience in sales, retail, or customer service roles (fresh graduates with strong interpersonal skills are encouraged to apply).
- Excellent communication and negotiation skills in English; proficiency in additional languages is a plus.
- Proven ability to work in a team, as well as independently, with a results-driven mindset.
- Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
- Familiarity with CRM systems or POS software is advantageous but not required.
- High school diploma or equivalent; a degree in Business, Marketing, or a related field is a bonus.
- Passion for sales and a customer-first approach, with a willingness to go the extra mile.
- Ability to adapt to a fast-paced environment and handle multiple priorities effectively.