job description
Join NYGC Services, Inc. as a DocuSign Specialist and work remotely from the stunning locations of Bali—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is a unique opportunity to leverage your expertise in electronic signatures and digital workflow automation while enjoying the flexibility of a fully remote work-from-home (WFH) setup.
As a DocuSign Specialist, you will play a pivotal role in optimizing document management processes, ensuring seamless e-signature integration, and enhancing operational efficiency for our global clients. Your expertise will drive the adoption of paperless solutions, reduce turnaround times, and improve compliance with digital transaction standards.
If you are a detail-oriented professional with a passion for digital transformation and a desire to work in a dynamic, international environment, this role is perfect for you. Enjoy competitive compensation, career growth opportunities, and the freedom to work from Bali’s most vibrant and inspiring locations.
Responsibility
- Configure, deploy, and manage DocuSign workflows, templates, and integrations to streamline document processes.
- Collaborate with cross-functional teams to identify opportunities for automation and digital signature adoption.
- Train and support end-users on DocuSign best practices, troubleshooting, and platform navigation.
- Monitor and optimize DocuSign usage, ensuring compliance with company policies and legal requirements.
- Develop and maintain documentation, including user guides, FAQs, and process workflows.
- Resolve technical issues related to e-signatures, API integrations, and document routing.
- Stay updated on DocuSign’s latest features and industry trends to recommend improvements.
- Ensure data security and confidentiality in all digital transactions.
Qualifications
- Proven experience (2+ years) as a DocuSign Administrator or similar role in digital document management.
- Strong understanding of e-signature platforms, workflow automation, and API integrations.
- Proficiency in configuring DocuSign templates, routing rules, and user permissions.
- Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
- Familiarity with CRM systems (e.g., Salesforce), ERP software, or document management tools.
- Strong communication and interpersonal skills to train and support stakeholders.
- Ability to work remotely with a stable internet connection and self-discipline.
- Bachelor’s degree in Information Technology, Business Administration, or a related field (preferred).