job description
Join The St. Regis Singapore as the Director of Event Management and lead a world-class team in delivering unforgettable luxury experiences in one of Bali’s most prestigious hospitality destinations. This pivotal role oversees the Event Planning, Banquets/Catering, Event Service, and Event Technology departments, ensuring seamless execution of high-profile events, weddings, corporate gatherings, and exclusive social functions.
As a visionary leader, you will drive operational excellence, foster client relationships, and elevate the brand’s reputation through innovative event strategies. Based in the vibrant heart of Bali (Canggu, Ubud, or surrounding areas), this position offers the opportunity to shape the future of luxury event management in a dynamic, culturally rich environment.
If you are a strategic thinker with a passion for hospitality and a track record of delivering exceptional events, we invite you to apply and become part of a legacy of excellence.
Responsibility
- Strategic Leadership: Direct and mentor a high-performing event management team, including Event Planners, Banquet Managers, and AV/Technology specialists.
- Client Relations: Build and maintain relationships with high-net-worth clients, corporate partners, and wedding planners to secure repeat business and referrals.
- Event Execution: Oversee the end-to-end planning and execution of luxury events, ensuring flawless service, premium quality, and adherence to brand standards.
- Budget & Financial Oversight: Develop and manage departmental budgets, forecast revenue, and optimize costs while maintaining profitability.
- Innovation & Trends: Stay ahead of industry trends in event design, technology, and sustainability to deliver cutting-edge experiences.
- Cross-Department Collaboration: Work closely with Sales, Marketing, Culinary, and Operations teams to align event strategies with hotel-wide goals.
- Compliance & Safety: Ensure all events comply with legal, health, and safety regulations, including risk management and emergency protocols.
- Performance Metrics: Track KPIs such as client satisfaction, event revenue, and operational efficiency, implementing improvements as needed.
Qualifications
- Proven Experience: Minimum 8+ years in event management or luxury hospitality, with at least 3 years in a directorial or senior leadership role.
- Industry Knowledge: Deep understanding of high-end banquets, weddings, corporate events, and AV production in a 5-star hotel or resort setting.
- Leadership Skills: Exceptional ability to inspire, train, and manage diverse teams in a fast-paced environment.
- Client-Facing Excellence: Strong negotiation, presentation, and interpersonal skills to engage with VIP clients and stakeholders.
- Financial Acumen: Experience in budgeting, P&L management, and revenue optimization for event operations.
- Technical Proficiency: Familiarity with event management software (e.g., Cvent, Priava) and AV/technology solutions.
- Language Skills: Fluent in English; proficiency in Bahasa Indonesia or other languages is a plus.
- Education: Bachelor’s degree in Hospitality Management, Business, or a related field; MBA or relevant certifications (e.g., CMP) preferred.