job description
Join Silantro Fil-Mex Cantina Group of Companies as a Dining Staff and become part of a vibrant team dedicated to delivering exceptional dining experiences in Bali’s most sought-after locations. This role is perfect for hospitality professionals who thrive in fast-paced environments and take pride in creating memorable moments for guests.
As a Dining Staff member, you will play a pivotal role in ensuring every guest leaves with a smile, thanks to your warm demeanor, attention to detail, and commitment to service excellence. Whether you’re assisting with table settings, taking orders, or resolving guest inquiries, your contributions will directly impact our reputation as a leader in the hospitality industry.
Bali’s booming tourism sector offers unparalleled opportunities for growth, and this position provides a stable, full-time role with competitive compensation and the chance to work in some of the island’s most picturesque settings.
Responsibility
- Provide attentive and courteous service to all guests, ensuring a positive dining experience.
- Take and accurately relay food and beverage orders to the kitchen and bar staff.
- Set up and maintain clean, organized dining areas, including tables, chairs, and service stations.
- Assist in resolving guest complaints or concerns with professionalism and efficiency.
- Collaborate with team members to ensure smooth operations during peak hours.
- Follow all food safety and hygiene standards to uphold health regulations.
- Process payments and handle cash transactions with accuracy.
- Stay updated on menu offerings, including ingredients and preparation methods, to answer guest questions knowledgeably.
Qualifications
- Minimum 1 year of experience in a dining or hospitality role (preferred but not required).
- Excellent communication and interpersonal skills in English.
- Ability to work in a fast-paced environment while maintaining composure.
- Strong attention to detail and a customer-first mindset.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic knowledge of POS systems and cash handling.
- Neat and professional appearance, adhering to company dress code.
- Willingness to undergo training and adapt to company standards.