job description
Join Fame.Dish Inc. as a Dining Server/Staff and become part of a dynamic team dedicated to delivering exceptional dining experiences in Bali's vibrant hospitality scene. We are seeking a friendly, reliable, and customer-focused individual to upsell menu items, manage POS orders, and ensure seamless coordination between the front-of-house and kitchen teams. This role is perfect for those who thrive in fast-paced environments and take pride in maintaining high standards of service and cleanliness.
As a Dining Server/Staff, you will play a crucial role in enhancing guest satisfaction by providing attentive service, restocking supplies, and maintaining a clean and organized dining area. If you are passionate about hospitality and eager to grow in a supportive and exciting workplace, we invite you to apply and contribute to our mission of creating memorable dining experiences.
Responsibility
- Provide exceptional customer service by greeting guests, taking orders, and ensuring timely delivery of food and beverages.
- Upsell menu items and promotions to enhance guest experience and increase sales.
- Manage POS orders accurately and efficiently, ensuring seamless transactions.
- Coordinate with kitchen staff to ensure orders are prepared and delivered promptly.
- Maintain clean and organized dining stations, restock supplies, and adhere to hygiene standards.
- Handle guest inquiries and resolve any issues with professionalism and courtesy.
- Assist in setting up and breaking down dining areas for events or daily operations.
- Collaborate with team members to ensure smooth and efficient service during peak hours.
Qualifications
- Previous experience in a similar role within the hospitality industry is preferred.
- Excellent communication and interpersonal skills to interact with guests and team members.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of POS systems and order management.
- Strong attention to detail and commitment to maintaining cleanliness and hygiene standards.
- Flexibility to work in shifts, including weekends and holidays.
- Friendly, approachable, and customer-focused attitude.
- Ability to stand for extended periods and lift moderate weights as required.