job description
Join StaffKing Pte Ltd as a Customer Service & Administrative Assistant at our vibrant preschool tuition centre in Bali! This is a unique opportunity to contribute to a dynamic educational environment while enjoying a 5-day work week with competitive compensation, yearly increments, and performance bonuses.
Our centre specializes in Chinese enrichment programs and tuition services, fostering a nurturing and engaging learning atmosphere for young students. As part of our team, you will play a pivotal role in ensuring smooth operations, delivering exceptional customer service, and supporting administrative tasks to enhance the overall experience for students, parents, and staff.
With a work schedule that includes weekends (with Monday and Tuesday off), this role offers a balanced lifestyle in one of Bali’s most sought-after locations. Whether you're a seasoned professional or looking to grow in the education and administrative sector, this position provides the perfect blend of professional development and work-life harmony.
Responsibility
- Provide exceptional customer service to parents, students, and visitors, addressing inquiries and resolving concerns promptly.
- Manage front desk operations, including student enrollments, fee collections, and scheduling.
- Coordinate administrative tasks such as maintaining student records, attendance tracking, and generating reports.
- Assist in organizing class schedules, materials, and resources for tuition and enrichment programs.
- Handle communication via phone, email, and in-person interactions with professionalism and clarity.
- Support marketing and outreach efforts, including distributing promotional materials and updating social media platforms.
- Collaborate with teaching staff to ensure seamless program delivery and address any logistical needs.
- Maintain a clean, organized, and welcoming environment for students and staff.
Qualifications
- Minimum Diploma or equivalent in Business Administration, Education, or related fields.
- Proven experience in customer service, administration, or educational settings is a plus.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Proficiency in Microsoft Office (Word, Excel) and basic data management tools.
- Strong organizational and multitasking abilities to handle diverse responsibilities efficiently.
- Familiarity with Chinese language or culture is advantageous but not mandatory.
- Ability to work weekends with fixed off days (Monday & Tuesday).
- Passion for education and child development with a positive and proactive attitude.