job description
Are you passionate about delivering exceptional customer service and eager to kickstart your career in a dynamic environment? Toyota Makati is offering an exciting opportunity for a Customer Relations Intern in the vibrant heart of Canggu, Bali. This role is perfect for individuals who thrive in fast-paced settings and are committed to building strong customer relationships.
As a Customer Relations Intern, you will play a pivotal role in ensuring customer satisfaction and supporting our team in maintaining Toyota's reputation for excellence. This internship provides hands-on experience in customer service, problem-solving, and team collaboration, setting a solid foundation for your future career.
Join us and be part of a company that values innovation, integrity, and customer-centric solutions. If you are enthusiastic, detail-oriented, and ready to make a difference, we would love to hear from you!
Responsibility
- Assist in handling customer inquiries via phone, email, and in-person interactions.
- Provide accurate and timely information about Toyota products and services.
- Support the customer relations team in resolving complaints and ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to address customer needs and improve service delivery.
- Participate in training sessions to enhance product knowledge and customer service skills.
- Assist in organizing and executing customer engagement events and promotions.
- Contribute to the development of customer service strategies and best practices.
Qualifications
- Currently enrolled in or recently graduated from a relevant degree program (e.g., Business, Communications, Marketing).
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with a customer-focused mindset.
- Ability to work effectively in a team and adapt to a fast-paced environment.
- Basic knowledge of customer service principles and practices.
- Proficient in using computers and basic software applications.
- Willingness to work onsite in Canggu, Bali.
- High level of professionalism, integrity, and attention to detail.