job description
Join Perfetti Van Melle, a global leader in confectionery, as a Customer-Facing Supply Chain Executive in the vibrant heart of Bali. This pivotal role is designed for a strategic thinker who thrives in dynamic environments, bridging the gap between our supply chain operations and customer expectations.
You will drive the implementation of customer-centric supply chain strategies, foster strong partnerships with key stakeholders, and ensure operational excellence across our distribution network. Your expertise will directly enhance customer satisfaction while optimizing logistics efficiency in one of the worldās most exciting markets.
Based in Baliās most sought-after locationsāCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kutaāthis position offers a unique blend of professional growth and lifestyle benefits in a tropical paradise.
Responsibility
- Develop and execute customer-facing supply chain strategies to enhance service levels and reduce lead times.
- Collaborate with sales, marketing, and logistics teams to align supply chain capabilities with customer demands.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement in order fulfillment, delivery accuracy, and inventory management.
- Build and maintain strong relationships with key customers, distributors, and third-party logistics providers.
- Lead cross-functional projects to streamline processes, reduce costs, and improve scalability in supply chain operations.
- Ensure compliance with company policies, industry regulations, and quality standards across all supply chain activities.
- Provide data-driven insights and recommendations to senior management for strategic decision-making.
- Respond proactively to supply chain disruptions, implementing contingency plans to minimize impact on customers.
Qualifications
- Bachelorās degree in Supply Chain Management, Logistics, Business Administration, or a related field. Masterās degree is a plus.
- Minimum 5 years of experience in supply chain, logistics, or customer service roles, preferably in the FMCG or manufacturing sector.
- Proven track record in customer relationship management and stakeholder engagement.
- Strong analytical skills with proficiency in ERP systems, Excel, and data visualization tools (e.g., Power BI, Tableau).
- Excellent communication and negotiation skills in English (additional languages are a bonus).
- Ability to work in a fast-paced, multicultural environment with a problem-solving mindset.
- Familiarity with lean supply chain principles, demand planning, and inventory optimization.
- Willingness to relocate to or already based in Bali, Indonesia.