job description
Are you a creative and data-driven Content & Social Media Specialist looking to make an impact in a dynamic, multicultural environment? Transcosmos is seeking a talented professional to join our team in Bali (Canggu, Ubud, Denpasar, or surrounding areas) to drive our social media strategy, localize content, and boost engagement across digital platforms.
In this role, youâll be responsible for crafting compelling social media content, optimizing performance through data-driven insights, and ensuring our brand voice resonates with global and local audiences. Youâll collaborate with cross-functional teams to develop innovative campaigns, track KPIs, and refine strategies to maximize reach and engagement. If youâre passionate about storytelling, social media trends, and analytics, this is your chance to thrive in a fast-paced, hybrid/remote work setting.
Transcosmos is a global leader in digital marketing and customer experience solutions, with a strong presence in Indonesia. We offer a collaborative work culture, opportunities for professional growth, and the flexibility to work from some of Baliâs most vibrant locations. Join us and be part of a team that values creativity, innovation, and results.
Why join us?
- Hybrid/remote work flexibility in Baliâs top locations (Canggu, Ubud, Denpasar, etc.)
- Competitive salary and performance-based bonuses
- Opportunities for career advancement in a global company
- Collaborative and inclusive work environment
- Access to cutting-edge tools and training
Responsibility
- Develop and execute social media strategies to enhance brand visibility and engagement across platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, etc.).
- Localize global content to resonate with Indonesian and regional audiences while maintaining brand consistency.
- Create, edit, and schedule high-quality content, including posts, stories, reels, and videos, tailored to each platformâs best practices.
- Monitor and analyze social media performance using tools like Google Analytics, Meta Business Suite, or Hootsuite, and provide actionable insights.
- Collaborate with marketing, design, and sales teams to align social media efforts with broader campaign goals.
- Manage social media boosting and paid campaigns to drive traffic, leads, and conversions.
- Stay updated on industry trends, algorithm changes, and emerging platforms to keep our strategy ahead of the curve.
- Prepare and present regular performance reports to stakeholders, highlighting key metrics and recommendations.
Qualifications
- Bachelorâs degree in Marketing, Communications, Digital Media, or a related field.
- 3+ years of experience in social media management, content creation, or digital marketing, preferably in a global or multicultural environment.
- Proven track record of growing social media engagement, followers, and conversions.
- Strong writing and editing skills in English and Bahasa Indonesia, with the ability to adapt tone and style for different audiences.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms (e.g., Google Analytics, Meta Insights).
- Experience with content localization, SEO best practices, and paid social campaigns.
- Creative mindset with an eye for visual storytelling and design (basic graphic/video editing skills are a plus).
- Ability to work independently in a remote/hybrid setting while collaborating effectively with cross-functional teams.