job description
Join Ecoshift Corporation as an E-commerce Supervisor and lead our dynamic online retail operations in Bali. This role is perfect for a strategic thinker with a passion for digital sales and customer engagement. You will oversee our e-commerce platforms, drive revenue growth, and ensure seamless customer experiences across multiple channels.
Based in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll collaborate with cross-functional teams to optimize our online presence, implement data-driven strategies, and achieve ambitious sales targets. If you thrive in a fast-paced environment and have a proven track record in e-commerce management, we’d love to hear from you!
Responsibility
- Oversee daily e-commerce operations, including order processing, inventory management, and customer service.
- Develop and execute digital marketing strategies to drive traffic, conversions, and revenue growth.
- Monitor key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition costs.
- Collaborate with the marketing team to optimize SEO, PPC campaigns, and social media engagement.
- Manage relationships with third-party vendors, logistics partners, and payment gateways.
- Analyze market trends and competitor activities to identify growth opportunities.
- Ensure compliance with e-commerce regulations, data privacy laws, and platform policies.
- Train and mentor junior team members to enhance productivity and performance.
Qualifications
- Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
- Minimum of 3 years of experience in e-commerce management or digital marketing.
- Proven track record of achieving sales targets and improving online store performance.
- Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and analytics tools (e.g., Google Analytics).
- Strong understanding of SEO, SEM, and social media marketing strategies.
- Excellent analytical, problem-solving, and project management skills.
- Ability to work independently and lead a team in a remote or hybrid setting.
- Fluency in English; additional languages (e.g., Indonesian) are a plus.