job description
Join Indesso as a Commercial Assistant and play a pivotal role in ensuring seamless operations for our Sales and Project Management teams. This position is ideal for detail-oriented professionals who thrive in dynamic environments, combining data integrity with user training to optimize our Sales Force Automation (SFA) applications and internal company apps.
Based in the vibrant hub of Denpasar, Bali, you’ll contribute to the efficiency and accuracy of our commercial processes, empowering teams with clean data and intuitive system workflows. Your expertise will directly impact operational excellence, driving productivity and collaboration across departments.
At Indesso, we value innovation, precision, and teamwork. If you’re passionate about leveraging technology to streamline business operations, this is your opportunity to grow with a forward-thinking company in one of Indonesia’s most dynamic regions.
Responsibility
- Maintain and ensure the accuracy of commercial data across all company applications and Sales Force Automation (SFA) systems.
- Conduct training sessions for Sales and Project Management teams to maximize the adoption and effective use of company apps.
- Monitor system performance and troubleshoot issues to ensure smooth, uninterrupted operations for end-users.
- Collaborate with IT and Sales teams to identify and implement improvements in data workflows and app functionalities.
- Generate regular reports on data quality, user activity, and system performance for stakeholders.
- Assist in the onboarding of new users, providing documentation and hands-on support as needed.
- Ensure compliance with company data policies and industry standards for data integrity and security.
- Proactively identify opportunities to automate manual processes and enhance system efficiency.
Qualifications
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Minimum 2 years of experience in a similar role, preferably in commercial support, data management, or sales operations.
- Proficiency in Sales Force Automation (SFA) tools and enterprise applications (e.g., Salesforce, Zoho, or custom platforms).
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent communication and interpersonal skills for training and collaborating with cross-functional teams.
- Detail-oriented with a commitment to accuracy and process improvement.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Fluency in English (written and spoken) is a must; proficiency in Indonesian is a plus.