job description
Join Maybank, a leading financial institution in Southeast Asia, as a Collections Administration Officer for a 2-month temporary contract in the vibrant region of Badung, Bali. This role offers an excellent opportunity for fresh graduates or early-career professionals to gain hands-on experience in debt collection, administrative support, and financial operations within a dynamic banking environment.
As part of our team, you will play a crucial role in ensuring smooth collections processes, maintaining accurate records, and supporting the broader administrative functions of the department. This position is ideal for detail-oriented individuals with a passion for finance and a commitment to delivering exceptional service.
At Maybank, we value integrity, teamwork, and innovation. This temporary role may serve as a stepping stone to long-term opportunities within our organization for high-performing candidates.
Responsibility
- Process and manage collections documentation, ensuring accuracy and compliance with company policies.
- Assist in tracking and reconciling outstanding accounts, following up with clients as needed.
- Prepare and maintain detailed records of collections activities, including payment histories and correspondence.
- Collaborate with internal teams to resolve discrepancies and ensure timely resolution of collection issues.
- Generate and distribute reports on collections performance to management.
- Provide administrative support to the collections team, including filing, data entry, and communication with stakeholders.
- Adhere to all regulatory and procedural guidelines related to debt collection and financial administration.
- Assist in identifying process improvements to enhance efficiency in collections operations.
Qualifications
- Minimum Diploma (D3) in any field of study from an accredited institution.
- Fresh graduates are welcome to apply; candidates with 1+ years of experience in administration, finance, or collections will be prioritized.
- Minimum GPA of 2.75 (on a 4.0 scale).
- Strong organizational and time-management skills with the ability to handle multiple tasks efficiently.
- Proficiency in Microsoft Office Suite (Excel, Word) and basic data management tools.
- Excellent written and verbal communication skills in English and Bahasa Indonesia.
- Attention to detail and a high level of accuracy in data processing.
- Ability to work independently and as part of a team in a fast-paced environment.