job description
Join Baskbear Coffee as a Coffee Shop Supervisor in the vibrant heart of Canggu, Bali! We are seeking a passionate and experienced leader to oversee our bustling coffee shop, ensuring exceptional customer service and operational excellence. This is a fantastic opportunity to be part of a dynamic team in one of Bali's most exciting locations.
As a Supervisor, you will play a crucial role in maintaining the high standards of Baskbear Coffee, from managing daily operations to training and motivating our team. If you have a love for coffee, a knack for leadership, and a desire to work in a fast-paced, rewarding environment, we want to hear from you!
Baskbear Coffee is known for its premium coffee blends and welcoming atmosphere. We are committed to providing our customers with an unforgettable experience, and we need a dedicated Supervisor to help us achieve this goal.
Responsibility
- Oversee daily operations of the coffee shop, ensuring smooth and efficient service.
- Train, mentor, and motivate staff to deliver exceptional customer service.
- Manage inventory, including ordering supplies and maintaining stock levels.
- Ensure compliance with health, safety, and hygiene standards.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Monitor sales and financial performance, providing reports to management.
- Maintain a clean, organized, and inviting shop environment.
- Assist in developing and implementing promotional strategies to attract customers.
Qualifications
- Proven experience in a supervisory role within the hospitality or food and beverage industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of coffee preparation techniques and equipment.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic understanding of financial management and inventory control.
- Flexibility to work various shifts, including weekends and holidays.
- Passion for coffee and customer service.