job description
Join St. Luke's Medical Center as a Clinical Audit Officer and play a pivotal role in elevating healthcare standards in Bali. This position is at the heart of our commitment to Quality Patient Care and Safety, ensuring compliance with international medical protocols and continuous improvement in clinical practices.
As a Clinical Audit Officer, you will lead systematic reviews of healthcare services, identify areas for enhancement, and implement evidence-based solutions to optimize patient outcomes. Your expertise will directly contribute to maintaining our reputation as a trusted healthcare provider in Southeast Asia.
Based in the vibrant Kuta, Badung region, this role offers a unique opportunity to work in a dynamic, multicultural environment while making a tangible difference in healthcare delivery. Whether you're analyzing clinical data, collaborating with medical teams, or developing audit frameworks, your work will shape the future of patient safety in our facilities.
Responsibility
- Conduct comprehensive clinical audits to assess compliance with healthcare standards, policies, and regulatory requirements.
- Develop and implement audit plans, including risk assessments, sampling methodologies, and data collection tools.
- Analyze clinical data and performance metrics to identify trends, gaps, and opportunities for improvement in patient care.
- Collaborate with medical staff, nurses, and administrators to address audit findings and recommend corrective actions.
- Prepare detailed audit reports with actionable insights and present findings to senior management and stakeholders.
- Monitor the implementation of quality improvement initiatives and track progress against established KPIs.
- Stay updated on international healthcare standards (e.g., JCI, ISO) and ensure alignment with best practices.
- Train and educate healthcare professionals on audit processes, patient safety protocols, and quality assurance methodologies.
Qualifications
- Bachelor’s degree in Nursing, Medicine, Public Health, or a related field; Master’s degree is a plus.
- Minimum 3 years of experience in clinical auditing, quality assurance, or healthcare compliance.
- Certification in Clinical Audit, Quality Management (e.g., Six Sigma), or Patient Safety is highly desirable.
- Proven expertise in data analysis, statistical tools, and audit software (e.g., Excel, SPSS, or specialized healthcare platforms).
- Strong understanding of healthcare regulations (e.g., JCI, WHO, or local Indonesian health standards).
- Excellent communication, report-writing, and presentation skills in English.
- Ability to work independently, manage multiple projects, and meet tight deadlines in a fast-paced environment.
- Demonstrated commitment to ethical standards, confidentiality, and continuous professional development.