job description
Join SOZO Skin Clinic as a Clinic Manager and lead a premier skincare and beauty destination in Bali!
SOZO Skin Clinic is a leading provider of professional skincare and beauty services, specializing in skin rejuvenation, advanced treatments, and personalized care. As our Clinic Manager, you will oversee daily operations, ensure exceptional client experiences, and drive business growth in our dynamic Bali locations.
This is a fantastic opportunity for a passionate and results-driven professional to join a reputable brand under the Seven Retail Group. If you have a background in healthcare management, a keen eye for detail, and a commitment to excellence, we want you on our team!
Responsibility
- Oversee daily clinic operations, ensuring smooth workflow and adherence to company standards.
- Manage and train staff to deliver exceptional customer service and clinical care.
- Develop and implement strategies to drive client satisfaction and business growth.
- Monitor inventory, order supplies, and maintain clinic equipment.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle client inquiries, bookings, and feedback with professionalism.
- Collaborate with marketing teams to promote clinic services and special offers.
- Prepare reports on clinic performance, financials, and client feedback.
Qualifications
- Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
- Minimum of 3 years of experience in clinic or healthcare management.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Knowledge of skincare treatments and beauty industry trends is a plus.
- Proficient in Microsoft Office and clinic management software.
- Ability to work flexible hours, including weekends if required.
- Fluency in English and Bahasa Indonesia is preferred.