job description
Are you a compassionate individual with a passion for healthcare and making a tangible difference in people's lives? We are seeking a dedicated Clinic Assistant to join our dynamic team in Bali, Indonesia. This is an exceptional opportunity to grow your career in a supportive and professional environment while contributing to the well-being of our community.
As a Clinic Assistant, you will play a crucial role in ensuring the smooth operation of our clinic. You will be the first point of contact for patients, providing exceptional customer service and administrative support. Your organizational skills and attention to detail will help maintain a welcoming and efficient clinic environment, allowing our healthcare professionals to focus on delivering top-quality care.
This role is perfect for someone who thrives in a fast-paced setting, enjoys interacting with people, and is eager to develop their skills in the healthcare industry. If you are looking for a rewarding position where you can make a real impact, we would love to hear from you!
Join us in Bali and enjoy a fulfilling career while experiencing the unique culture and beauty of this tropical paradise. We offer competitive compensation, professional development opportunities, and a collaborative work environment.
Responsibility
- Greet and assist patients upon arrival, ensuring a warm and welcoming experience.
- Manage patient appointments, including scheduling, rescheduling, and cancellations.
- Maintain accurate and confidential patient records using electronic health record (EHR) systems.
- Assist healthcare professionals with basic clinical tasks, such as taking vital signs and preparing examination rooms.
- Handle administrative duties, including answering phone calls, responding to emails, and managing clinic correspondence.
- Process patient payments, insurance claims, and maintain financial records.
- Ensure the clinic is well-stocked with supplies and coordinate with vendors for restocking.
- Adhere to healthcare regulations and maintain a clean, safe, and organized clinic environment.
Qualifications
- High school diploma or equivalent; certification in medical assistance or related field is a plus.
- Minimum of 1 year of experience in a healthcare or customer service role.
- Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Basic knowledge of medical terminology and clinic procedures.
- Proficiency in using computer systems, including Microsoft Office and EHR software.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Compassionate, patient, and detail-oriented with a strong sense of professionalism.
- Willingness to work flexible hours, including weekends if required.