job description
Join EMAPTA as a Client Sales Coordinator and become a key driver of sales growth, client satisfaction, and operational excellence. This remote role allows you to work from the comfort of Bali while collaborating with a global team. Enjoy a day shift schedule, competitive compensation, and a supportive environment that fosters mentorship, career development, and long-term success.
In this dynamic position, you will serve as the bridge between clients and our sales team, ensuring seamless communication, efficient order processing, and exceptional service delivery. Your contributions will directly impact client retention, revenue growth, and the overall success of our international operations.
EMAPTA is committed to empowering professionals with the tools, training, and opportunities to thrive in a fast-paced, results-driven industry. If you are a proactive, detail-oriented individual with a passion for sales and client relations, this is your chance to build a rewarding career with a leading global employer.
Responsibility
- Coordinate and manage client sales orders, ensuring accuracy and timely processing.
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and maintaining strong relationships.
- Collaborate with internal teams (sales, logistics, finance) to streamline operations and improve efficiency.
- Monitor sales performance, track KPIs, and generate reports to identify trends and opportunities.
- Assist in the development and implementation of sales strategies to drive revenue growth.
- Prepare and present sales proposals, contracts, and agreements to clients.
- Maintain up-to-date records of client interactions, transactions, and feedback in CRM systems.
- Provide exceptional after-sales support to enhance client satisfaction and loyalty.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- At least 1-2 years of experience in sales coordination, customer service, or a similar role.
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Proficient in Microsoft Office (Excel, Word) and CRM software (e.g., Salesforce, HubSpot).
- Excellent organizational and time-management skills, with the ability to multitask in a fast-paced environment.
- Detail-oriented with a problem-solving mindset and a commitment to accuracy.
- Ability to work independently and collaboratively in a remote setting.
- Fluency in English (written and verbal) is required.