job description
Join Sun Life Grepa Financial as a Client Experience & Marketing Associate and play a pivotal role in shaping our brand presence and enhancing client satisfaction across Bali. This dynamic position offers the opportunity to collaborate with a talented marketing team, execute innovative campaigns, and ensure seamless client interactions. Based in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will contribute to our mission of delivering exceptional financial services while fostering meaningful connections with our clients.
As part of our 2026 strategic initiatives, you will support various marketing functions, from digital campaigns to client engagement programs, ensuring our brand remains at the forefront of the industry. This role is ideal for a creative, detail-oriented professional with a passion for marketing and client relations.
Responsibility
- Assist in the development and execution of marketing strategies to enhance brand visibility and client engagement.
- Coordinate with cross-functional teams to ensure consistent messaging and brand alignment across all channels.
- Manage client communications, including inquiries, feedback, and follow-ups, to ensure a superior customer experience.
- Support the creation of marketing materials, including digital content, social media posts, and promotional campaigns.
- Monitor and analyze marketing performance metrics to identify trends and areas for improvement.
- Organize and participate in client events, webinars, and workshops to strengthen relationships and promote our services.
- Collaborate with the sales team to align marketing efforts with business objectives and client needs.
- Stay updated on industry trends and competitor activities to provide insights for strategic decision-making.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Minimum of 2 years of experience in marketing, client relations, or a similar role.
- Strong written and verbal communication skills in English.
- Proficiency in digital marketing tools, social media platforms, and content management systems.
- Excellent organizational and project management skills with the ability to multitask.
- Creative thinking and problem-solving abilities to drive innovative marketing solutions.
- Customer-centric mindset with a passion for delivering exceptional client experiences.
- Ability to work collaboratively in a team environment and adapt to changing priorities.